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Your account, your data, our responsibility

Every account on mpo888 link comes with clear terms that spell out your rights, how we handle your information, and what happens when you deposit or withdraw.

Account security verified at signupData handled per regional policyPayment verification step-by-stepSupport channels open during lobby hours
mpo888 link Your account, your data, our responsibility
CONTACT PATHS

Reach our legal and account team

Team online

Live Chat Support

Open the chat icon in your lobby or account settings. Our team responds to legal questions, data requests and account verification queries during all lobby hours. Indonesian language support available.

Email Support

Send detailed requests to our support inbox. Include your account email and the specific policy or data question. Response typically within 24 hours on business days.

Phone Support

Call during lobby hours to speak with our account and compliance team. They handle urgent legal or payment verification issues, including withdrawal holds or data corrections.

DATA & SECURITY

How we protect your account and information

Account Security

Your login credentials are encrypted. Two-factor authentication is available in your settings. Withdrawals require re-verification of your linked payment method so no one else can move your balance.

Payment Verification

Every deposit and withdrawal runs through our payment verification system. We match your account details to your DANA, OVO, GoPay or QRIS profile before funds move. Flagged transactions are held and reviewed by our team.

Data Retention

We keep your account data only while your account is active or as required by regional law. Closed accounts are archived separately. You can request a full data export from your account menu.

Cookies and Tracking

Our site uses cookies to keep you logged in and to remember your settings. Advertising cookies are optional and can be disabled in your privacy settings. No data is sold to third parties.

Changes to Your Data

Update your email, phone number or linked payment method directly in your account settings. To modify or delete stored personal information beyond those fields, contact support with your request and account email.

Regional Law Compliance

Our legal framework operates where local law permits. Access and account eligibility depends on local law in your region. We comply with payment reporting and anti-fraud regulations in all supported jurisdictions.

Questions about account terms and data

Your account data is archived when you close your account and stored separately. We retain data only as long as required by regional law. You can request a full data export before closing. Contact support to start the closure process.

Go to your account settings and select Wallet or Payment Methods. You can update your DANA, OVO, GoPay or QRIS profile there. Changes take effect on your next deposit or withdrawal. Support can help if you need to verify the new method.

Withdrawals may be held if our verification system detects a mismatch between your account and your payment method. Support will contact you by email or in-lobby message with next steps. Most holds are cleared within 24 hours once verified.

Yes. Open your account settings and look for Privacy or Data Export. You can request a full export of your personal data, transactions and activity. Export files are sent to your registered email within 48 hours.

Reach our support team via live chat, email or phone. Describe your concern and include your account email. For formal privacy requests, email support with the subject line Data Request so your query is logged and prioritized.

Your balance is stored securely in your account wallet. If you forget your password or lose access, contact support with your account email and registered phone number. They will verify your identity and help you regain access.

Access and eligibility depends on local law in your region. We comply with payment reporting rules, anti-fraud regulations and consumer protection standards in supported Indonesia regions. Contact support for specific regional legal questions.