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Read Our Terms & Conditions

When you open an account with mpo888 link, you accept our terms that protect both your play and your funds.

Account rules & eligibilityPayment & withdrawal termsDispute resolution process
mpo888 link Read Our Terms & Conditions
REACH OUR TEAM

Contact Us About Your Terms

Questions about how our terms apply to your account? Our support team is here to clarify any rule or policy. You can reach us by live chat, email or support form — all available 24 hours, 7 days a week. Response times to email queries are typically under 4 hours during business hours and within 12 hours outside them.

Team online

Live Chat

Open the chat widget in the bottom-right corner of your account dashboard. Available 24/7 — type your question and a team member will respond within a few minutes.

Email Support

Send your query to our support inbox. Include your account username and a clear description of your question. We reply to all emails within 4 hours on business days.

In-Account Form

Log into mpo888 link, go to Settings > Help & Support, and fill out the contact form. Your message goes directly to our support team with your account details pre-filled.

HOW WE PROTECT YOU

Data, Security & Your Account

Our terms spell out how we handle your personal information, account security and how you can request changes to your account.

Data Encryption

All account and payment traffic uses TLS 1.3 encryption. Personal data is never shared with third parties outside payment processing and legal compliance.

Session Management

Your login session expires after 30 minutes without activity. You can log out manually at any time from the Account menu.

Password Security

Passwords are salted and hashed using bcrypt. We recommend a mix of uppercase, lowercase, numbers and symbols, minimum 12 characters.

Data Retention

We keep account data for 7 years after closure for tax and anti-fraud purposes. You can request deletion where local law permits.

Account Verification

We verify your identity before your first withdrawal. You may be asked for a government ID photo and proof of address (utility bill or bank statement).

Your Rights

You can request account changes, data exports or account closure by emailing support. Include your username and a clear request. We respond within 10 business days.

Terms & Conditions FAQ

Real questions our players ask about how the terms work in practice — from account eligibility to withdrawals to what happens if there's a dispute.

You must be 21 years old or the legal age in your region, whichever is higher, and where local law permits. You cannot have more than one active account. If you are found operating multiple accounts, all are suspended and wallet balances forfeited pending investigation.

Contact our support team immediately with your transaction ID (visible in your deposit history). We investigate within 5 business days. If the charge was unauthorized, we work with your payment provider (DANA, OVO, GoPay, QRIS) to reverse it. Legitimate deposits cannot be reversed once play has begun.

Yes. Log into your account, go to Settings > Account Closure and submit your request. Any real money in your wallet is returned to your original payment method within 3 business days. Your account data is retained for 7 years for compliance.

Minimum withdrawal is the equivalent of 50,000 IDR. Maximum daily withdrawal is 100,000,000 IDR. Larger requests are processed in installments or by special arrangement — contact support. Limits depend on local law and your account verification status.

Bonuses are subject to the promo terms shown when you claim them. Turnover requirements, game restrictions and expiry dates are displayed before acceptance. You cannot withdraw bonus funds directly; only winnings from bonus play can be cashed out after conditions are met.

Email support with details of the issue and dates. We investigate within 10 business days. Disputes are resolved according to the terms; if you remain unsatisfied, contact your local financial regulator. We comply with local dispute-resolution procedures where applicable.

We may update terms with 30 days' notice posted on this page. Continued account use after the notice date means you accept the new terms. Major changes affecting payouts or account closure rights grant you 60 days' notice and the option to close your account without penalty.