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How we protect your account and payment information

When you open an account with mpo888 link, your personal details, deposit history and withdrawal records are encrypted and stored securely on our servers.

Account encryptionPayment data protectedClear retention rules
mpo888 link How we protect your account and payment information
CONTACT & REQUESTS

Reach us to manage your privacy and data

Team online

Email Support

Send privacy requests, data access forms and account deletion requests to [email protected]. We respond within two business days.

Account Settings

Update your phone, email and banking details directly in your account. Go to Settings > Personal Info after you log in from your phone or desktop.

Live Chat

Our support team is available Monday–Friday, 09:00–21:00 Jakarta time. Ask about privacy settings, data retention and how we handle your withdrawal records.

HOW WE SECURE IT

Data security, cookies and your withdrawal history

Account Encryption

Your login credentials and banking details are encrypted with industry-standard TLS 1.3. When you deposit via DANA or GoPay, that transaction is verified and logged in our secure database.

Cookie Use

We use cookies to remember your session, language preference and deposit history on your device. You can clear cookies in your browser settings at any time without losing your account.

Withdrawal Verification

Before we send your winnings to your QRIS or OVO wallet, we verify your identity and cross-check your banking details against our records. This protects you from unauthorized transfers.

Data Retention

We keep your account info and transaction logs for three years. After that period, inactive records are archived offline. You can request deletion sooner by contacting [email protected].

Third-Party Sharing

We share your name and withdrawal amount only with our payment processor and compliance partner, where local law permits. We never sell your email or phone to marketers.

Request Your Data

Email [email protected] with your account username to receive a copy of all data we hold about you—including deposit dates, game history and login records.

Common questions about your privacy on mpo888 link

Your account details and transaction history remain encrypted and archived for three years, where local law permits, in case you want to reopen your account or request historical records. After three years, we securely delete inactive personal data. You can request immediate deletion by contacting [email protected], though we may retain minimal info for compliance and fraud prevention.

We store your complete transaction history for three years from your last active session. This includes all DANA, OVO, GoPay and QRIS deposits, withdrawals, and winnings. If you need historical records after three years, contact us within 30 days of your request and we can retrieve archived data where feasible.

No. Your banking details are shared only with our payment processor to complete deposits and withdrawals. We never sell, rent or provide your email, phone or account number to third parties, marketers or other gambling sites. Your data stays within mpo888 link's secure environment.

We use cookies to store your session token, language choice and account ID on your device so you stay logged in. You can disable cookies in your browser settings, but you'll need to log in manually each time you visit. Clearing cookies won't delete your account or winnings.

Before we process any withdrawal, we verify your identity using your registered phone number and cross-check your banking details against our records. Once confirmed, funds are sent directly to your QRIS or OVO wallet. You'll receive a confirmation email with the transaction ID and timestamp.

Yes. Email [email protected] with your account username and request data deletion. We'll remove your personal details within 14 days, though we may keep transaction records where local law requires it for compliance. Archived data is securely wiped after the retention period ends.

Our privacy framework applies uniformly across Indonesia. Where local law permits, we follow the same data retention, security and third-party sharing rules for all players in Medan, Semarang and other regions. Specific rights depend on local law; contact us for clarification on your location's rules.